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How to Get Employment Tribunal Help in England and Wales: Your Options Compared

Written by the Aricase editorial teamHow we write our guides

This guide covers England and Wales. It is general information, not legal advice, and is not a substitute for advice about your own situation. Laws and figures change - always check the current position on GOV.UK before relying on any detail here.

If you are facing a problem at work in England or Wales and thinking about an employment tribunal, you do not have to choose between paying thousands for a solicitor and going it completely alone. There are several options in between, and the right one depends on your case.

This guide assumes you are at or near the point of needing help with a claim. If you have not yet tried to resolve the problem internally, it is usually worth starting there first - our guide on what to do before making a tribunal claim covers the grievance, appeal and ACAS steps that normally come before this stage.

The four main options at a glance

_Comparison correct as of August 2026. Aricase is independent and unaffiliated with the other providers named below; details describe each service's general model and may change - check each provider directly._

OptionWhat it isCost modelEffort on youCosts-order riskWho checks your workBest suited to
Employment solicitorFull advice and representation from a qualified, regulated lawyer who acts for youUsually hourly (£200-£450/hr is common) or fixed fee - total often thousandsLow - they run most of the workYou can still face a costs order in limited circumstances, but representation reduces process mistakesYour solicitor, a regulated professionalComplex, contested or high-value claims where you want a professional to run it for you
No-win-no-fee solicitorA solicitor who takes an agreed percentage of your compensation if you win, and little or nothing if you loseSuccess fee (percentage of any award), set by agreement - reduces what you keepMedium - you still supply evidence and decisionsSame legal risk as any claim; firms select stronger casesYour solicitor, a regulated professionalStrong, higher-value claims where you cannot fund legal fees up front
Representing yourselfRunning your own claim using free public resources (GOV.UK, ACAS, Citizens Advice)Free to lodge a claim - no tribunal feeHigh - you own deadlines, documents and hearing prepSame narrow costs-order rules; preparation quality is on youNo one - you check your own workConfident claimants with simpler claims who are comfortable with deadlines and paperwork
Self-serve case-building toolsSoftware (sometimes AI-assisted) that guides you through preparing your own case. Aricase is one example; separately, online marketplaces connect you to regulated solicitors for fixed-fee tasksVaries - some charge a subscription, some are pay-as-you-go; marketplaces charge per taskMedium - structured prompts, still your caseSame legal framework as self-rep; tools do not remove tribunal risksVaries by provider - check what each one includesPeople who want structure without full representation - check jurisdiction and what is included

Instructing an employment solicitor

A solicitor gives you advice specific to your situation and can represent you throughout. It is the most hands-off option for you and the most expensive: many employment cases run to thousands of pounds in fees. It tends to make most sense for complex, contested or high-value claims. See our guide to employment solicitor costs for what to expect.

No-win-no-fee

Some solicitors take employment cases on a "no win, no fee" basis, taking a percentage of your compensation if you succeed. This removes the up-front cost but reduces what you keep if you win, and firms are selective - they tend to take only stronger, higher-value claims.

Representing yourself

You have the right to represent yourself at an employment tribunal, and many people do. The tribunal process is designed to be more accessible than the civil courts. It is free to lodge a claim, and GOV.UK, ACAS and Citizens Advice publish substantial free guidance. The trade-off is that you carry the work and the responsibility for getting it right - the tribunal without a solicitor guide covers what that involves.

Self-serve case-building tools

A newer option sits between full representation and going it alone: tools that guide you through building your own case. They vary - some focus on document templates, some add AI assistance, and some include an element of hands-on help - so it is worth checking each one's jurisdiction, what is included, and how it charges. For a side-by-side look at the main types, see AI tools for employment tribunal claims compared.

Where Aricase fits

Aricase is an AI case-building platform for employment tribunal claims in England and Wales. It is free to start with no card and no subscription: your case plan, a set number of messages with Ari, your first document and one review of a draft you wrote are free. A Case Pass is £50 for 2 months on one case. It covers every other document Ari prepares for that case and as much help from Ari as you need for your case (fair use applies). If your case needs longer, you can buy another 2 months; nothing is charged automatically. See the pricing section for the details. It guides you through understanding your claim, gathering evidence and preparing your documents step by step, and your case file is automatically graded on six separate areas: the roadmap, the strength of each issue, the timeline, the overall assessment, evidence gaps and any drafts. It is AI case-building plus an automated quality check - not legal representation or legal advice, and it cannot represent you at a hearing. Free tools (no signup) include the tribunal deadline calculator and other employment law calculators. For many people who cannot afford a solicitor but need more than a generic guide, it is built for that gap. You can start your case for free.

Also useful: tribunal without a solicitor, what generic AI gets wrong, and employment solicitor costs.

So which should you choose?

There is no single right answer - it depends on the complexity and value of your claim, your budget, and how much you want to handle yourself. As a rough guide:

  • High complexity / high value / you want someone to run the case → solicitor or no-win-no-fee if they will take it.
  • Simple claim, low budget, high personal capacity → self-representation with GOV.UK / ACAS / Citizens Advice.
  • Need structure, document help and an automated quality check without full representation → a self-serve case-building tool such as Aricase, if it covers England and Wales and matches what you need.

None of these options changes the tribunal deadline - check your dates first.

Sources used in this guide

Links to legislation.gov.uk, gov.uk, acas.org.uk and bills.parliament.uk are official sources. Always check the current version on the source site before relying on a specific point.

Frequently asked questions

Do I need a solicitor to make an employment tribunal claim?

No. You have the right to represent yourself, and many people do - the tribunal process is designed to be more accessible than the civil courts. GOV.UK, ACAS and Citizens Advice publish free guidance, and there is currently no fee to lodge a claim. A solicitor tends to make most sense for complex, contested or high-value claims where you want a professional to run it for you.

How much does a no-win-no-fee employment solicitor take?

Under a no-win-no-fee arrangement the solicitor takes an agreed percentage of your compensation if you win, and little or nothing if you lose. The exact percentage is set out in the agreement before you start, so read it carefully - it reduces what you keep. Firms also tend to be selective, taking mainly stronger, higher-value claims.

Is there a fee to lodge an employment tribunal claim?

There is currently no fee to lodge a claim at an employment tribunal in England and Wales. Tribunal fees were abolished in 2017 and have not been reintroduced. This is one reason self-representation is realistic for many people, though you may still face other costs such as time off work.

What is the difference between an employment solicitor and a case-building tool?

A solicitor gives you legal advice specific to your situation and can represent you throughout, usually at the highest cost. A self-serve case-building tool instead guides you through preparing your own case - it is structured help with the work, not legal representation or advice, and it cannot represent you at a hearing. Aricase sits in this second group, adding an automated quality check on six separate areas.

Key terms

Not sure which option fits your situation?

Aricase helps you understand your claim and build your case step by step, with your case file automatically graded on six separate areas. Free to start, no card needed.

The six areas, graded automatically: the roadmap, the strength of each issue, the timeline, the overall assessment, evidence gaps and any drafts.

Start your case free

Or use the free Employment tribunal deadline calculator.